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Re: Delivery of remote certification exams
Hi Thierry, I confirm the experience from Scott. We started this solution when it became available, using our vendors who have the remote proctering implemented. It works perfectly well. If you think…1 -
Re: Converting temporary solutions (free trials) into digital stratgies and compliant solutions
I can confirm to you that we had in one area where I'm aware of a multiple dedicated client requests for what you call 'quick' offfer from COVID19. And there is now work to convert this into a formal…1 -
Re: How are you handling employee relocation in this remote working post-COVID world?
I have been working in various companies over the last 25 years, and I was lucky to be part of people starting to work remotely very early. I was even 25 years ago working 1-2 days from home, and sin…2 -
Re: How are you getting buy in from your field team to travel again?
This is a very interesting question. Speaking from a European point of view, where in some countries the pandemic started earlier and we are in some countries now on our way to very low new cases: So…1 -
Re: What new skills are needed for customer success to be effective in times of economic uncertainty?
Coming back to the comments around Design Thinking and Agile: The agile usage of Design thinking that @Carlos Alves mentioned should be the ultimative goal, but it means people master both approaches…3